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Privacy Policy

At AquaBook, we prioritize the privacy and security of our users. This privacy policy outlines how we collect, use, and protect your personal information when you use our platform.

1. Information We Collect

We collect the following types of information to provide and improve our services:

• Personal Information:
  • Name
  • Email address
  • Phone number
  • Delivery address
• Location Data:

  AquaBook may collect your location data to show nearby water refill stations. You can choose to manually enter your address if you prefer not to share location data.

• Order and Payment Information:

  Details of your orders, payment transactions, and order history are stored securely to allow for tracking, order history, and customer support.

• Communication Information:

  Any communication made through our chat system between customers and water stations, or messages sent to AquaBook’s support, may be logged for reference.

2. How We Use Your Information

We use your personal information to:

• Process your orders and manage your delivery requests.
• Display nearby water stations based on your location.
• Provide customer service and respond to your inquiries.
• Send notifications about the status of your orders and any updates on your deliveries.
• Improve our platform and services based on user activity and feedback.
• Process payments and manage transactions.
• Communicate with you about promotions, updates, or important information related to AquaBook (you may opt-out of marketing communications at any time).

3. How We Protect Your Information

We implement security measures to protect your data from unauthorized access, alteration, or disclosure:

• Encryption: Payment details and sensitive information are encrypted to protect against unauthorized access during transmission.
• Secure Servers: All information is stored on secure servers, and access is restricted to authorized personnel.
• Data Retention: We retain personal data only as long as necessary to fulfill the purposes outlined in this privacy policy or as required by law.

4. Sharing Your Information

We share your personal information with third parties only under certain conditions. For example, to fulfill your order, we provide the necessary details such as your name, delivery address, and order information to the water stations responsible for processing and delivering your request.

5. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us at:
Email: aquabookassist@gmail.com

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